Customer UI overview Customer app is web based & only accessible via a unique SMS link sent from the dispatcher. Every time the...
Changing request information The customer can change information about the request via the unique SMS link that was sent to track the shuttle...
Creating shuttle request via SMS by customers To have your customer to create the shuttle request themselves you need to sent the unique link to the customer...
Request notes Notes add additional details to the customer shuttle requests. Customers can add notes via the customer app and dealership employees...
Requests changes & automation Changes to requests in real life can happen at any time. The system controls the changes with business logic automation...